Portal eMASCO

Hotel Receptionist welcoming guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Alternative Names

Tasks

making appointments for clients or patients

handling telephone requests for information or appointments

compiling and checking guest accounts for changes using a computerised or manual system

providing information about facilities available and making room reservations

receiving and forwarding messages in person or by telephone or telephone switchboard

registering new guests, assigning rooms, verifying customer credit and handing over room keys

maintaining an inventory of rooms available for occupancy, handling reservations and assigning rooms

receiving and welcoming visitors, guests, clients or patients

I
Accomodation And Food Service Activities
M
Professional, Scientific And Technical Activities

0416
Secretarial And Office Studies
0414
Management and Administration

Skills

Khusus

Data Entry

proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.

Microsoft Office

proficiency in using office suite applications, servers and services developed by Microsoft.

Record Keeping

proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses