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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4224
Receptionists
Small Unit Group
4224-01
Receptionist
4224-02
Medical Receptionist
4224-03
Dental Receptionist
4224-04
Telephone Receptionist
4224-05
Front Office Receptionist
4224-06
Front Office Assistant
4224-07
Front Office Supervisor
4224-08
Front Office Personnel
4224-09
Guest Service Agent
4224-10
Hotel Receptionist
4224-11
Hotel Front Desk Clerk
4224-12
Reservation Assistant
4224-13
Reservation Supervisor
4224-14
Concierge
4224-15
Chief, Concierge
4224-16
Front Office Assistant Supervisor
4224-17
Guest Service Assistant
4224-18
Reservation Agent
MASCO Code
4224-01
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Receptionist
Receptionist handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.

Alternative Names
Tasks
Answering the phone in a timely manner and direct calls to the correct offices
Creating and managing both digital and hardcopy filing systems
Making travel arrangements and scheduling meetings based on all staff itineraries
Dealing with bookings by phone, e-mail, letter, fax or face-to-face
performing related tasks
supervising, scheduling and monitoring the assignments of other workers
Greeting clients as soon as they arrive and connect them with the appropriate person
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IAccomodation And Food Service Activities
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0416Secretarial And Office Studies
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0414Management and Administration
Skills
Khusus
Data Entry
proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
Record Keeping
proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.

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