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code Title
4214-03
Charity Collector
Charity Collector collect rent, payments on overdue accounts and bad cheques, and collect donations for charity.
4214-04
Debt Collector
Debt Collector manage multiple delinquent accounts for debt collection efforts.
4214-05
Rent Collector
Rental Clerk receive orders for rental services. They also responsible in describing available options, compute costs, and accept payment.
4214-06
Rental Clerk
Rental Clerk collect rent, payments on overdue accounts and bad cheques, and collect donations for charity.
4214-07
Heavy Vehicles Rental Clerk
Heavy Vehicles Rental Clerk collect rent, payments on overdue accounts and bad cheques, and collect donations for charity.
4214-08
Car Rental Clerk
Car Rental Clerk collect rent, payments on overdue accounts and bad cheques, and collect donations for charity.
4221-01
Travel Consultant
Travel Consultant provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
4221-03
Travel Agency Clerk
Travel Agency Clerk assists with routine travel arrangements. They also provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service.
4221-06
Travel Ticket Issuing Clerk
Travel Ticket Issuing Clerk provide service to customers, sell tickets and fit the reservation offer to customers' needs. 
4222-01
Information Assistant Grade S19
Information Assistant Grade S19 responsible for assisting in carrying out outdoor activities and civic activities, delivering talks and briefings to the public, collecting and developing reaction reports, preparing monthly visit schedules, recording and distributing publication materials.
4222-02
Appointments Clerk
Appointments Clerk assist customer in scheduling various appointments requested, transferring calls appropriately, composing messages or e-mail, and providing general information.
4222-03
Customer Service Supervisor
Customer Service Supervisor provides direction to the Customer Service Division by assigning, directing and reviewing work of staff.
4222-04
Call Centre Clerk
Call Centre Clerk responsible of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
4222-05
Customer Service Assistant
Customer Service Assistant responsible for assisting customers in various activity, such as making a purchase, placing an order, getting advice, making a complaint or finding information.
4222-06
Call Centre Agent (Customer Service)
Call Centre Agent (Customer Service) provide advice and information to clients, respond to clients’ queries regarding an organisation’s goods, services or policies and process financial transactions via telephone or electronic communications media such as e-mail. They are located in premises that may be far from clients.
4222-07
Customer Contact Centre Information Clerk
Customer Contact Centre Information Clerk provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media such as email.
4223-01
Telecommunication Service Operator
Telecommunication Service Operator manage incoming calls, collect required data, have fast and accurate typing skill, route calls to where they need to go, and record conversations where required.
4224-01
Receptionist
Receptionist handle a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.
4224-02
Medical Receptionist
Medical Receptionist responsible for the smooth running of the entire clinic or hospital.
4224-04
Telephone Receptionist
Telephone Receptionist responsible for answering telephone and dealing with the calls appropriately.
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