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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4221
Travel Consultants And Related Clerks
Small Unit Group
MASCO Code
4221-03
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Travel Agency Clerk
Travel Agency Clerk assists with routine travel arrangements. They also provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service.
Alternative Names
Booking Clerk
Tasks
organising group tours
helping customers in obtaining the necessary travel documents such as visa
preparing bills and receiving payments
obtaining information about the cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements
making and confirming reservations
aring itineraries
performing related tasks
supervising, scheduling and monitoring the tasks of other workers
issuing tickets and vouchers
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IAccomodation And Food Service Activities
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MProfessional, Scientific And Technical Activities
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HT-102-3:2014Travel & Tour Operation
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0414Management and Administration
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1015Travel, Tourism and Leisure
Skills
Khusus
Costing Skills
Knowledgeable in total cost management concepts and terminologies.
Microsoft Excel
proficiency in using a spreadsheet software to organize numbers and data with formulas and functions.
Invoicing
proficiency in issuing the invoice or bill by a seller to a buyer, relating to a sale transaction and indicating the products, quantities and agreed prices for products or services the seller had provided the buyer.
Related Courses
