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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4222
Contact Centre Information Clerks
Small Unit Group
MASCO Code
4222-01
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Information Assistant Grade S19
Information Assistant Grade S19 responsible for assisting in carrying out outdoor activities and civic activities, delivering talks and briefings to the public, collecting and developing reaction reports, preparing monthly visit schedules, recording and distributing publication materials.

Alternative Names
Tasks
Preparing monthly visit schedules
Assisting in carrying out outdoor activities and civic activities
performing related tasks
Recording and distributing publication materials
supervising, scheduling and monitoring the assignments of other workers
Collecting and developing reaction reports
Delivering talks and briefings to the public
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JInformation And Communication
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MProfessional, Scientific And Technical Activities
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0323Media and Communications
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0414Management and Administration
Skills
Khusus
Data Entry
proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
Order Processing
proficiency in managing process or work-flow associated with the picking, packing and delivery of the packed items to a shipping carrier.
Administration Management
proficiency in the process of creating information systems and supervising its flow from and to others within an organization.

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