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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4221
Travel Consultants And Related Clerks
Small Unit Group
MASCO Code
4221-01
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Travel Consultant
Travel Consultant provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
Alternative Names
Travel Coordinator
Travel Clerk
Tasks
making and confirming reservations
aring itineraries
supervising, scheduling and monitoring the tasks of other workers
performing related tasks
obtaining information about the cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements
issuing tickets and vouchers
helping customers in obtaining the necessary travel documents such as visa
organising group tours
preparing bills and receiving payments
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IAccomodation And Food Service Activities
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MProfessional, Scientific And Technical Activities
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HT-101-3:2014Travel Consultation
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0414Management and Administration
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1015Travel, Tourism and Leisure
Skills
Khusus
Costing Skills
Knowledgeable in total cost management concepts and terminologies.
Microsoft Excel
proficiency in using a spreadsheet software to organize numbers and data with formulas and functions.
Invoicing
proficiency in issuing the invoice or bill by a seller to a buyer, relating to a sale transaction and indicating the products, quantities and agreed prices for products or services the seller had provided the buyer.
Related Courses
