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MASCO Code
2916-03
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Industrial Relations Officer Grade S41
STEM
Industrial Relations Officer Grade S41 responsible for the formulation of labor policy, administration of labor laws and standards, industrial harmony and trade union affairs, monitoring and enforcing relevant acts, providing labor advice and education, planning and conducting employment service activities and promoting to enhance welfare and interests industrial society.
Alternative Names
Tasks
Assisting and processing foreign workers' compensation claims as well as ensure employers insure their foreign workers
Receiving, reviewing and recording complaints from customers and conduct investigations and provide reports and follow-up actions
Performing related tasks
Improving understanding and coordinating work execution
Performing statutory inspections, farm inspections and night inspections and prepare investigation reports and manage follow-up
Reviewing, processing and conducting tours investigation of application for Labor Permits
  • M
    Professional, Scientific And Technical Activities
  • O
    Public Administration And Defence, Compulsory Social Activities
  • 0421
    Law
  • 1022
    Occupational Health and Safety
  • 1031
    Military and Defence
  • 1032
    Protection of Persons and Property
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Monitoring
Proficiency in monitoring/assessing performance of yourself, other individuals, or organisations to make improvements or take corrective action.
Coordination
proficiency in adjusting actions in relation to other's actions.
Management of Personnel Resources
proficiency in motivating, developing, and directing people as they work, identifying the best for the job.
Khusus
Regulatory Process Skills
proficiency in developing reports or statements, permit applications, public hearings, and permit issuance.
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
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