Hotel Receptionist welcoming guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Reservation Assistant responsible for assisting customers with making reservations for various services or accommodations.

Reservation Supervisor responsible for overseeing with making reservations for various services or accommodations.

Concierge receive and welcome visitors, clients, guests or patients and respond to queries and requests including arranging appointments as well as provide information on hotel or organisational services.

Chief, Concierge receive and welcome visitors, clients, guests or patients and respond to queries and requests including arranging appointments as well as provide information on hotel or organisational services.

Guest Service Assistant ensure a positive experience for guests during their stay at a hotel, resort, or other accommodation establishments.

Reservation Agent responsible for assisting customers in booking reservations for various services.

Administrative Assistant (Customer Service) Grade 21 respond to personal, written, electronic mail and telephone queries and complaints about the organisation’s goods, services and policies, provide information and refer people to other sources. They are assigned to locations which place them in direct contact with clients.

Customer Service Officer Grade N19 responsible for performing duties related to telephone services, information services and customer relations services at the relevant agency level such as handling telephone calls (internal and external levels) to serve and assist customers who deal with the agency and provide information on services provided by the agency.

Customer-Complaints Clerk handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Information Clerk provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation's services, products and policies.

Customer Service Officer Grade 14 respond to personal, written, electronic mail and telephone queries and complaints about the organisation’s goods, services and policies, provide information and refer people to other sources. They are assigned to locations which place them in direct contact with clients.

Hospital Admissions Clerk perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Eligibility Specialist determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Administrative Assistant (Accounting) Grade 21 calculates, classifies and records numerical data to ensure complete financial records. Perform any combination of calculation, notification and routine verification tasks to obtain early financial data for use in managing accounting records.

Auction Clerk records amounts of final bids for merchandise at auction sales, and receives money from final bidders at auction.

Audit Clerk ccollect and examine financial data, such as inventory transactions, for organisations and companies and ensure they are accurate, properly maintained, and that they add up. They review and evaluate the numbers in databases and documents and consult and assist the source of the transaction if necessary, which includes accountants, managers or other clerks.

Credit Control Clerk maintain records for invoices, credit applications or loan contracts to track payments.

Billing Clerk creating invoices and credit memos, updating customer files, and sending out payment reminders to customers.

Property Clerk perform several duties including administrative tasks in the real estate sector. They provide clients with financial information about properties and advise them, they schedule appointments and organise property viewings, they prepare contracts and assist in property valuation.