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Major Group
4
Clerical Support Workers
Sub-Major Group
41
Office Clerks
Minor Group
411
General Office Clerks
Unit Group
4111
General Office Clerks
Small Unit Group
4111-01
Administrative Assistant (Clerical/Operation) Grade N19
4111-02
Land Administrative Assistant Grade NT19
4111-03
Administrative Assistant (Designer) Grade 21
4111-04
Administrative Assistant (Clerk) Grade 21
4111-05
Administrative Assistant (Engineering) Grade 21
4111-06
Executive Assistant (Administration and Support) Grade 3
4111-07
Executive Assistant (Engineering) Grade 3
4111-08
Executive Assistant (Clerical) Grade L11
4111-09
General Office Clerk
4111-10
Office Clerk
4111-11
Administrative Clerk
4111-12
Room Service Clerk
4111-13
Confidential Clerk
4111-14
Correspondence Clerk
4111-15
Chief Clerk
4111-16
Chief Office
4111-17
Administrative Assistant
4111-18
General Administrative Assistant
4111-19
Administrative Assistant, Art Design
4111-20
General Assistant, Art Design (Designer)
4111-21
Administrative Clerk Grade K1
4111-22
Administrative Assistant, Halal Industry
4111-23
Office Assistant
4111-24
Daily Part-Time Worker (Awam)
4111-25
Executive Assistant (Economy) Grade 3
4111-26
Economic Affairs Assistant Grade E19
4111-27
Clerk Officer Grade 14
4111-28
Coordinator Assistant
MASCO Code
4111-27
Compare
Clerk Officer Grade 14
Clerk Officer Grade 14 perform a range of clerical and administrative tasks according to established procedures.
Alternative Names
Tasks
carrying out clerical duties including maintenance of files / documents, calculations, preparation of monthly reports and statistical reports
recording issue of equipment to staff
preparing reports of a routine nature
responding to telephone or electronic enquiries or forwarding them to appropriate persons
sorting, opening and sending mail
recording, preparing, sorting, classifying and filing information
photocopying and faxing documents
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NAdministrative And Support Service Activities
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0416Secretarial And Office Studies
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0414Management and Administration
Skills
Asas
Basic ICT
proficiency in using computers to retrieve, access, store, produce, present and exchange information.
Writing
proficiency in communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation
ability in looking for ways to help people.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Clerical/ Administration
proficiency in writing letters, organise and record information.
Khusus
Data Entry
proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
Document Management
proficiency in using document management systems (DMS) to track, manage and store documents and reduce paper.
Record Keeping
proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.
Related Courses
