Portal eMASCO

Computer Services Manager organise, plan, direct and control for daily operations to meet the needs of end users or customers, including providing solutions to computer software/hardware problems.

Alternative Names

Security Operation Manager (Information Technology)

Tasks

Performing related tasks

Managing, planning, scheduling and monitoring the assignments of other employees

Representing the department in its dealings with other parts of the organization or with external agencies

assessing the organization's technology use and needs and recommend improvements such as hardware and software upgrades

Monitoring the selection, training, and performance of staff

directing information technology operations, computer hardware integration, operating communication systems, applying software, and processing data

managing information technology development projects to ensure they are completed on schedule, within budget and meet quality levels to achieve objectives

Planning, directing and coordinating the information technology help desk

directing the formulation of information technology strategies, policies and plans

responsible for the implementation, use and operation of information systems and technology solutions for business needs

M
Professional, Scientific And Technical Activities
J
Information And Communication
N
Administrative And Support Service Activities

FB-081-5:2012
Information Systems Management
IT-030-5:2013
Computer Network Management
IT-020-5:2013
Computer Systems Management

0414
Management and Administration
0611
Information Technology and Information System
0612
Software Engineering
0613
Computer Science
0614
Computer Use

Skills

Asas

Basic ICT

proficiency in using computers to retrieve, access, store, produce, present and exchange information.

Critical Thinking

Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring

Proficiency in monitoring/assessing performance of yourself, other individuals, or organisations to make improvements or take corrective action.

Decision Making

proficiency in choosing between two or more alternatives.

Reading Comprehension

Proficiency in understanding written sentences and paragraphs in work related documents.

Khusus

ICT Literacy

ability to search, analyze, evaluate, organize, create, use, manage and communicate information to solve ICT problems.

Internet literacy

ability to access, analyze, evaluate and create online content

Machine Learning

proficiency in application of artificial intelligence (AI) that provides systems the ability to automatically learn.

Cybersecurity Assessment

proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.

Risk Assessment

proficiency in determining quantitative or qualitative risk related to a well-defined situation and recognized threat.

Database Administration

proficiency in managing and maintaining database management systems (DBMS) software.

Data Design and Migration

proficiency in designing database model and migrating the data from source databases to target databases

Food Hygiene and Safety Standard

proficiency in regulation and standard that are designed to protect consumers from the risk of illness caused by eating unsafe foods such as Food Act 1983, Food Regulation 1985, GMP, HACCP etc.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses