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MASCO Code
3511-31
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Service Technician (Multi-Function Printer)
Service Technician (Multi-function Printer ) assist to installs new printers, configure printers on network, maintain and ensures the proper function of standalone printers, scanners or Network Printers. The Printer Technician takes care of the regular and routine repairs including replacements such as new ink cartridges.
Alternative Names
Tasks
Install, configure, and set up Multi-Function Printers (MFPs) at client sites according to specifications and requirements. Ensure proper installation procedures, connectivity, and functionality of MFPs and associated peripherals.
Perform routine maintenance tasks on MFPs to ensure optimal performance and reliability. This includes cleaning, lubricating, and calibrating MFP components, as well as replacing consumables such as toner cartridges, ink cartridges, and paper trays.
Diagnose and troubleshoot hardware and software issues with MFPs and related equipment. Use diagnostic tools, technical manuals, and expertise to identify problems, analyze root causes, and implement solutions in a timely manner.
  • M
    Professional, Scientific And Technical Activities
  • PR-020-4:2014
    Printing Operation Management
  • PR-027-3:2014
    Mechanical Printing Machine Maintenance
  • PR-027-4:2016
    Mechanical Printing Machine Maintenance System Control
  • 0611
    Information Technology and Information System
  • 0612
    Software Engineering
  • 0614
    Computer Use
  • 0688
    Inter-Disciplinary Programmes and Qualifications Involving Information and Communication Technologies
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Active Learning
Proficiency in applying new knowledge. 
Khusus
Food Safety
proficiency in food handling, preparation, and storage practices that preserve food quality to prevent contamination and food-borne diseases.
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Network Administration
proficiency in administering and managing the computer networks of one or many organisations.
Penetration Testing
proficiency in simulating cyber attack against computer system to check for exploitable vulnerabilities.
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