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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information And Communications Technicians
Small Unit Group
3511-01
Computer Technician Grade FT19
3511-02
Administrative Assistant (Operator Computer) Grade 21
3511-03
Administrative Assistant (Computer Technician) Grade 21
3511-04
Executive Assistant (Information Technology) Grade 3
3511-05
Computer Technician
3511-06
Computer Peripheral Equipment Technician
3511-07
Computer Peripheral Equipment Console Technician
3511-08
Computer Peripheral Equipment High-Speed Printer Technician
3511-09
Electronic Data Processing Technician
3511-10
Computer Engineering Assistant
3511-11
Assistant Supervisor, Electronic Data Processing (EDP)
3511-12
Electronic Data Processing Supervisor
3511-13
Semi-Conductor Technician
3511-14
Information Systems Technician
3511-15
Information Technology Assistant
3511-16
Computer Console Operator
3511-17
Systems Operator
3511-18
Computer Operator
3511-19
High-Speed Computer Printer Operator
3511-20
Computer Peripheral Equipment Operator
3511-21
Hardware Technician
3511-22
Administrative Assistant, Computer Technician
3511-23
Engineering Assistant, Telecommunications
3511-24
Supervisor, Management Information Systems
3511-25
Assistant Information Technology Officer Grade FA29
3511-26
Assistant Executive Officer (Information Technology Grade 31
3511-27
Assistant Executive Officer (Information Technolog Grade 6
3511-28
Assistant Executive Officer (Information Technolog Grade L8
3511-29
Assistant Information Technology Officer
3511-30
Assistant Computer System Executive
3511-31
Service Technician (Multi-Function Printer)
3511-32
Assistant Computer Systems Analyst
3511-33
Computer Systems Analysis Assistant
3511-34
Computer Programmer Grade 19
3511-35
PLC Assistant Engineer (Programmable Logic Controller)
MASCO Code
3511-31
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Service Technician (Multi-Function Printer)
Service Technician (Multi-function Printer ) assist to installs new printers, configure printers on network, maintain and ensures the proper function of standalone printers, scanners or Network Printers. The Printer Technician takes care of the regular and routine repairs including replacements such as new ink cartridges.

Alternative Names
Tasks
Install, configure, and set up Multi-Function Printers (MFPs) at client sites according to specifications and requirements. Ensure proper installation procedures, connectivity, and functionality of MFPs and associated peripherals.
Perform routine maintenance tasks on MFPs to ensure optimal performance and reliability. This includes cleaning, lubricating, and calibrating MFP components, as well as replacing consumables such as toner cartridges, ink cartridges, and paper trays.
Diagnose and troubleshoot hardware and software issues with MFPs and related equipment. Use diagnostic tools, technical manuals, and expertise to identify problems, analyze root causes, and implement solutions in a timely manner.
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MProfessional, Scientific And Technical Activities
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PR-020-4:2014Printing Operation Management
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PR-027-3:2014Mechanical Printing Machine Maintenance
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PR-027-4:2016Mechanical Printing Machine Maintenance System Control
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0611Information Technology and Information System
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0612Software Engineering
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0614Computer Use
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0688Inter-Disciplinary Programmes and Qualifications Involving Information and Communication Technologies
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Active Learning
Proficiency in applying new knowledge.
Khusus
Food Safety
proficiency in food handling, preparation, and storage practices that preserve food quality to prevent contamination and food-borne diseases.
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Network Administration
proficiency in administering and managing the computer networks of one or many organisations.
Penetration Testing
proficiency in simulating cyber attack against computer system to check for exploitable vulnerabilities.

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