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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information And Communications Technicians
Small Unit Group
3511-01
Computer Technician Grade FT19
3511-02
Administrative Assistant (Operator Computer) Grade 21
3511-03
Administrative Assistant (Computer Technician) Grade 21
3511-04
Executive Assistant (Information Technology) Grade 3
3511-05
Computer Technician
3511-06
Computer Peripheral Equipment Technician
3511-07
Computer Peripheral Equipment Console Technician
3511-08
Computer Peripheral Equipment High-Speed Printer Technician
3511-09
Electronic Data Processing Technician
3511-10
Computer Engineering Assistant
3511-11
Assistant Supervisor, Electronic Data Processing (EDP)
3511-12
Electronic Data Processing Supervisor
3511-13
Semi-Conductor Technician
3511-14
Information Systems Technician
3511-15
Information Technology Assistant
3511-16
Computer Console Operator
3511-17
Systems Operator
3511-18
Computer Operator
3511-19
High-Speed Computer Printer Operator
3511-20
Computer Peripheral Equipment Operator
3511-21
Hardware Technician
3511-22
Administrative Assistant, Computer Technician
3511-23
Engineering Assistant, Telecommunications
3511-24
Supervisor, Management Information Systems
3511-25
Assistant Information Technology Officer Grade FA29
3511-26
Assistant Executive Officer (Information Technology Grade 31
3511-27
Assistant Executive Officer (Information Technolog Grade 6
3511-28
Assistant Executive Officer (Information Technolog Grade L8
3511-29
Assistant Information Technology Officer
3511-30
Assistant Computer System Executive
3511-31
Service Technician (Multi-Function Printer)
3511-32
Assistant Computer Systems Analyst
3511-33
Computer Systems Analysis Assistant
3511-34
Computer Programmer Grade 19
3511-35
PLC Assistant Engineer (Programmable Logic Controller)
MASCO Code
3511-15
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Information Technology Assistant
STEM
Information Technology Assistant typically provide general support and assistance to IT professionals or departments within an organization. Their responsibilities may vary depending on the specific needs of the IT department and the organization's size and structure.
Alternative Names
Tasks
Providing administrative support to the IT department, such as managing calendars, scheduling meetings, and maintaining records.
Responding to IT helpdesk inquiries and routing tickets to appropriate personnel for resolution.
Assisting with IT procurement processes, including purchasing hardware, software, and supplies.
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MProfessional, Scientific And Technical Activities
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0611Information Technology and Information System
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0612Software Engineering
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0614Computer Use
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0688Inter-Disciplinary Programmes and Qualifications Involving Information and Communication Technologies
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Active Learning
Proficiency in applying new knowledge.
Khusus
Food Safety
proficiency in food handling, preparation, and storage practices that preserve food quality to prevent contamination and food-borne diseases.
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Network Administration
proficiency in administering and managing the computer networks of one or many organisations.
Penetration Testing
proficiency in simulating cyber attack against computer system to check for exploitable vulnerabilities.
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