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MASCO Code
3511-29
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Assistant Information Technology Officer
STEM
Assistant Information Technology Officer provides support to the Information Technology (IT) Officer or IT Manager in managing and maintaining the organization's IT systems, infrastructure, and services. They assist in various IT-related tasks, including system administration, user support, project coordination, and technology management.
Alternative Names
Tasks
Assist in coordinating IT projects, initiatives, and upgrades. Participate in project planning, implementation, testing, and evaluation activities under the guidance of senior IT staff.
Provide technical support and assistance to end-users regarding IT systems, hardware, software, and peripherals. Assist in troubleshooting technical issues and providing user training as needed.
Assist in the administration, configuration, and maintenance of IT systems, including servers, networks, databases, and software applications.
  • M
    Professional, Scientific And Technical Activities
  • IT-030-4:2013
    Computer Network Administration
  • 0611
    Information Technology and Information System
  • 0612
    Software Engineering
  • 0614
    Computer Use
  • 0688
    Inter-Disciplinary Programmes and Qualifications Involving Information and Communication Technologies
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Active Learning
Proficiency in applying new knowledge. 
Khusus
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Network Administration
proficiency in administering and managing the computer networks of one or many organisations.
Penetration Testing
proficiency in simulating cyber attack against computer system to check for exploitable vulnerabilities.
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