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Housekeeping supervisors are in charge of supervising and coordinating the daily running of cleaning and housekeeping activities hospitality establishments.

Alternative Names

Executive Housekeeper

Tasks

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met

Providing training to the housekeeping staff

Scheduling staff shifts and organizing replacements as required

Investigating and addressing complaints regarding poor housekeeping service

Improving understanding and coordinating work execution

Performing related tasks

I
Accomodation And Food Service Activities
M
Professional, Scientific And Technical Activities
N
Administrative And Support Service Activities

HT-050-5:2011
Housekeeping Management

1013
Hotel, Restaurants and Catering

Skills

Asas

Active Listening

Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.

Speaking

Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.

Service Orientation

ability in looking for ways to help people.

Management of Personnel Resources

proficiency in motivating, developing, and directing people as they work, identifying the best for the job.

Social Perceptivenesss

ability to tune into the feelings of the people around them.

Khusus

Housekeeping

proficiency in cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings.

Microsoft Office

proficiency in using office suite applications, servers and services developed by Microsoft.

Administration Management

proficiency in the process of creating information systems and supervising its flow from and to others within an organization.

Order Management

proficiency in administrating of business processes related to orders for goods or services.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses