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Secretary perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.

Alternative Names

Administrative Assistant (Secretarial)

Secretarial Administrative Assistant

Stenography Secretary

Sales Secretary

School Secretary

Confidential Secretary

Office Assistant Secretary

Tasks

checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards using the typewriter or other word processing equipment

checking, recording and distributing mail, correspondence and documents

using various computer software packages including spreadsheets to provide administrative support

dealing with incoming or outgoing mail

screening requests for meetings or appointments and helping to organise meetings

nising and supervising filing systems

screening and recording leave and other staff members‚Äô entitlements

N
Administrative And Support Service Activities

0416
Secretarial And Office Studies
0414
Management and Administration

Skills

Asas

Basic ICT

proficiency in using computers to retrieve, access, store, produce, present and exchange information.

Writing

proficiency in communicating effectively in writing as appropriate for the needs of the audience.

Service Orientation

ability in looking for ways to help people.

Reading Comprehension

Proficiency in understanding written sentences and paragraphs in work related documents.

Clerical/ Administration

proficiency in writing letters, organise and record information.

Khusus

Data Entry

proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.

Microsoft Office

proficiency in using office suite applications, servers and services developed by Microsoft.

Document Management

proficiency in using document management systems (DMS) to track, manage and store documents and reduce paper.

Record Keeping

proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses