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MASCO Code
2913-01
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Social Benefits Officer
Social Benefits Officer examine applications for government, financial or service programs to determine eligibility and amount of benefit or appropriate services, referring exceptional or important cases to senior government officials or managers.
Alternative Names
Social Security Claims Officer
Executive Officer (PERKESO) Grade 23
Tasks
examining applications and other relevant documents to determine type and amount of benefit which individuals are eligible to receive
assessing documentation and interviewing benefit recipients to ensure eligibility for continuing benefits or services
Performing related tasks
Improving understanding and coordinating work execution
performing related administrative tasks to maintain client records and prepare reports on determinations regarding eligibility, referral decisions, termination of benefits and abuse or fraud
advising individuals and organizations on government laws, rules and regulations concerning government benefit programs and the determination and disbursement of payments or referral to services, as well as on the public?s rights and obligations
  • N
    Administrative And Support Service Activities
  • M
    Professional, Scientific And Technical Activities
  • 0421
    Law
  • 1022
    Occupational Health and Safety
  • 1032
    Protection of Persons and Property
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Speaking
Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Khusus
Regulatory Process Skills
proficiency in developing reports or statements, permit applications, public hearings, and permit issuance.
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
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