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Application Specialist (Hematology) provides support services to customers related to an application / hematology set of applications. They improve, advise or apply operational methods specialised in the sale of medical and hematology healthcare products including installations, equipment and technical products and related services, and provide specialised information as required. 

Alternative Names

Tasks

providing application specialist technical and scientific expertise in the promotion, marketing, sales, training and operational (trouble shooting)

Leading research activities and protocol development that requires expertise in the application and adaptation of various research techniques and procedures

Providing both pre-sale and post-sale support

assisting new and existing customers via telephone, email and face to face visits with the training, installation and validation of their hematology instruments

Preparing summary data reports, and creates and maintains databases for storage and analysis

Maintaining equipment, including preventive maintenance, scheduling repairs as needed, service agreement negotiations, trouble shooting equipment malfunctions

Q
Human Health And Social Work Activities
M
Professional, Scientific And Technical Activities

FB-018-5:2012
Sales & Marketing Management
C210-001-5:2017
Medical Devices Production Management

0611
Information Technology and Information System
0741
Engineering Technology
0914
Medical Diagnostic and Treatment Technology

Skills

Asas

Basic ICT

proficiency in using computers to retrieve, access, store, produce, present and exchange information.

Problem Solving

ability to use analytical skills to evaluate information or situations and decide on the most appropriate ways of addressing problems.

Communication

proficiency in communicating effectively in writing/speech as appropriate for the needs of the audience.

Problem Analysis

proficiency in identifying an existing problem and establishing the causes and effects related to that problem.

Information Gathering

proficiency in collecting, storage, monitoring and use of information. 

Complex Problem Solving

proficiency in identifying complex problems and reviewing related information to make assessments and implement solutions.

Research

proficiency to find an answer to a question or a solution to a problem. This includes the ability to gather information about a topic, examine this information and analyse and interpret the details in such a way that a solution can be found.

Khusus

Technical Engineering

ability to design and build or use machines, tools and technical equipment.

Medical Consultant

proficiency in providing medical advice for a variety of purposes.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses