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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
421
Tellers, Money Collectors And Related Clerks
Small Unit Group
MASCO Code
4214-01
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Payment Collector
Payment Collector track debtors down by phone or mail and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.

Alternative Names
Tasks
finding the address of clients and calling on them to collect debts
recording the amount of money collected
recommending legal action or initiating seizure of merchandise if payment is not obtained
communicating with customers via telephone or letter to collect money or arrange payment at a later date
asking for and collecting donations
performing related tasks
supervising, scheduling and monitoring the tasks of other workers
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KFinancial And Insurance /Takaful Activities
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MProfessional, Scientific And Technical Activities
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0416Secretarial And Office Studies
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0414Management and Administration
Skills
Asas
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Negotiation
proficiency in bringing others together and trying to reconcile differences.
Monitoring
Proficiency in monitoring/assessing performance of yourself, other individuals, or organisations to make improvements or take corrective action.
Persuasion
proficiency in persuading others to change their minds or behavior.
Social Perceptivenesss
ability to tune into the feelings of the people around them.
Khusus
Microsoft Office
proficiency in using office suite applications, servers and services developed by Microsoft.
Credit Management
proficiency in granting credit, the terms it's granted on and recovering this credit when it's due.

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