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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4
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MASCO Code
422
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Client Information Workers
Client Information Workers provide or obtain information directly from customers via telephone or electronic means such as e-mail related to making travel arrangements, describing the products or services of the organisation, registering staying guests, greeting visitors, making appointments, connecting telephone calls and interviewing respondents in a survey.
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