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Shop Assistant offers assistance and sells products to customers in a shop or retail outlet. Their primary duties include arranging products on the display shelves, processing payments and keeping the shop clean.

Alternative Names

Tasks

assisting customers in making a choice

ascertaining the nature and quality of a product desired by a customer

explaining the functions and qualities of a product

and performing related tasks.

giving demonstrations of articles on sale in order to inform customers about their characteristics and mode of use, as well as to stimulate buying interest

verifying cashier's receipt, if necessary

packing and arranging delivery of goods, if necessary

quoting prices, credit terms and discounts

preparing bills, invoices or receipts

moving goods to be sold from storage area to sales area and placing them on display

G
Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles.
S
Other Service Activities
M
Professional, Scientific And Technical Activities
C
Manufacturing
K
Financial And Insurance /Takaful Activities

DT-020-2:2011
Sales Operation

0416
Secretarial And Office Studies
0415
Marketing and Advertising

Skills

Khusus

Data Entry

proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.

Microsoft Office

proficiency in using office suite applications, servers and services developed by Microsoft.

Invoicing

proficiency in issuing the invoice or bill by a seller to a buyer, relating to a sale transaction and indicating the products, quantities and agreed prices for products or services the seller had provided the buyer.

Inventory Management

proficiency in the process of ordering, storing, using and selling a company's inventory.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses