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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
421
Tellers, Money Collectors And Related Clerks
Unit Group
4211
Bank Tellers And Related Clerks
Small Unit Group
MASCO Code
4211-08
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Post office counter clerk
Post Office Counter Clerk sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.
Alternative Names
Tasks
performing related tasks
supervising, scheduling and monitoring the assignments of other workers
Providing customers with assistance in filing claims for mail theft, or lost or damaged mail
Sorting incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices
Weighing letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage
Keeping money drawers in order, and record and balance daily transactions
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NAdministrative And Support Service Activities
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0416Secretarial And Office Studies
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0412Finance, Banking and Insurance
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0414Management and Administration
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Speaking
Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.
Service Orientation
ability in looking for ways to help people.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Clerical/ Administration
proficiency in writing letters, organise and record information.
Khusus
Data Entry
proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.
Account Management
Proficiency in using accounting software programs and knowing how to prepare and interpret financial statements and other reports.
Credit Management
proficiency in granting credit, the terms it's granted on and recovering this credit when it's due.
Cash Management
proficiency in area of financing involves the collecting, handling and usage of cash.
Record Keeping
proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.
Related Courses
