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MASCO Code
4211-02
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Bank Teller
Bank Teller deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and related transfers, deposits, savings etc. They order bank cards and checks for the customers, receive and balance cash and checks and ensure compliance with internal policies. They work on client accounts, deal with payments and manage the use of vaults and safe deposit boxes.
Alternative Names
Bank Clerk
Cash Counter Clerk
Bank Assistant
Tasks
supervising, scheduling and monitoring the assignments of other workers
performing related tasks
making records of all transactions and reconciling them with the cash balance
anging currency as requested by clients
iting and debiting clients’ accounts
paying bills and making money transfers on clients’ behalf
processing customer cash deposits and withdrawals, cheques, transfers, bills, credit card payments, money orders, certified cheques and other related banking transactions
  • N
    Administrative And Support Service Activities
  • 0416
    Secretarial And Office Studies
  • 0412
    Finance, Banking and Insurance
  • 0414
    Management and Administration
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Speaking
Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.
Service Orientation
ability in looking for ways to help people.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Clerical/ Administration
proficiency in writing letters, organise and record information.
Khusus
Data Entry
proficiency in entering information into a computer or data-recording system using an electronic or mechanical device.
Account Management
Proficiency in using accounting software programs and knowing how to prepare and interpret financial statements and other reports.
Credit Management
proficiency in granting credit, the terms it's granted on and recovering this credit when it's due.
Cash Management
proficiency in area of financing involves the collecting, handling and usage of cash.
Record Keeping
proficiency in keeping records, or units of preserved information in some permanent form such as written documents, photographs, recordings and others.
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