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Welfare Support Worker provide support, information and advice to people through a range of person-centered services. They provide support for their clients who are experiencing emotional, financial, health, housing and other social welfare issues.

Alternative Names

Tasks

collecting information relevant to clients‚Äô needs and advising them on their rights and obligations

helping to prevent child abuse and domestic violence, and assisting people with physical or mental disabilities to obtain adequate treatment and to improve their ability to interact with society.

ysing the client‚Äôs situation and presenting alternative approaches to resolve problems

ning evaluating, improving and developing welfare services

O
Public Administration And Defence, Compulsory Social Activities
K
Financial And Insurance /Takaful Activities
M
Professional, Scientific And Technical Activities

CC-014-3:2014
Social Welfare Practice
CC-014-4:2014
Social Welfare Coordination
Q889-002-4:2019
Social Work Operation and Administration

0923
Social Work and Counselling

Skills

Asas

Active Listening

Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.

Speaking

Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.

Community Service

proficiency in welfare and well-being of people and feels compassion and wants to help people overcome their personal problems.

Service Orientation

ability in looking for ways to help people.

Community Management

proficiency in building relationships and opportunities to engage openly with the public.

Social Perceptivenesss

ability to tune into the feelings of the people around them.

Related Courses

Training Programmes

e-Latih Online Courses

TVET Madani Courses