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Major Group
2
Professionals
Sub-Major Group
24
Business And Administration Professionals
Small Unit Group
2434-01
Sales Representative, Information and Communications Technology
2434-02
Sales Representative, Computer
2434-03
Product Support Engineer
2434-04
Information Technology Sales Engineer
2434-05
Customer Support Representative
2434-06
Information Technology Product Engineer
2434-07
Product Support Officer
2434-08
Sales Application Engineer (Information Technology)
2434-09
Product Development Engineer
2434-10
Digital Banking-Internet Technology Specialist
2434-11
Customer Support Officer (Information Technology)
2434-12
Customer Support Engineer (Information Technology)
2434-13
E-Commerce Executive
MASCO Code
2434-01
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Sales Representative, Information and Communications Technology
STEM
Sales Representative, Information and Communications Technology sell a range of computer hardware, software and other information and communications technology goods and services including installation and provide specialised information as required.
Alternative Names
Sales Representative, Computer
Information Technology Sales Engineer
Customer Support Representative
Product Support Officer
Sales Application Engineer (Information Technology)
Digital Banking-Internet Technology Specialist
Customer Support Officer (Information Technology)
Customer Support Engineer (Information Technology)
E-Commerce Executive
Tasks
soliciting orders and selling goods to retail, industrial, wholesale and other establishments
selling technical equipment, supplies and services to business establishments or individuals
quoting and negotiating prices and credit terms, completing contracts and recording orders
Arranging delivery of goods, installation of equipment, and provision of services
Reporting customer reactions and needs to manufacturers
discussing the needs of new and existing customers and providing specialised information about how specific equipment, supplies and services meet those needs
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JInformation And Communication
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SOther Service Activities
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DT-020-5:2011Sales Operation
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0323Media and Communications
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0415Marketing and Advertising
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0611Information Technology and Information System
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking
Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.
Persuasion
proficiency in persuading others to change their minds or behavior.
Coordination
proficiency in adjusting actions in relation to other's actions.
Khusus
Analysis
ability to collect and analyze information, problem-solve, and make decisions.
Analytics
ability to deconstruct information into smaller categories in order to draw conclusions.
Order Processing
proficiency in managing process or work-flow associated with the picking, packing and delivery of the packed items to a shipping carrier.
Administration Management
proficiency in the process of creating information systems and supervising its flow from and to others within an organization.
Product Management
proficiency in dealing with the planning, forecasting, and production, or marketing of a product.
Product Management
proficiency in organizational function that guides every step of a product's lifecycle.
Food Hygiene and Safety Standard
proficiency in regulation and standard that are designed to protect consumers from the risk of illness caused by eating unsafe foods such as Food Act 1983, Food Regulation 1985, GMP, HACCP etc.
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