Portal eMASCO

Travel Agency Manager are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions.

Alternative Names

Tasks

Representing the department in its dealings with other parts of the company or with external agencies

Performing related tasks

Giving advice on sightseeing and shopping

Providing tourists with assistance in obtaining permits and documents.

Resolving any problems with itineraries, service, or accommodations

Evaluating services received on the tour, and report findings to tour organizers

Planning tour itineraries, applying knowledge of travel routes and destination sites

Monitoring the use of work and related safety procedures

Monitoring the selection, training, and performance of staff

Establishing and directing operational and administrative procedures

G
Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles.
M
Professional, Scientific And Technical Activities
C
Manufacturing
I
Accomodation And Food Service Activities
K
Financial And Insurance /Takaful Activities

HT-101-5:2014
Travel Consultation Management

0414
Management and Administration
1015
Travel, Tourism and Leisure

Skills

Asas

Active Listening

Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.

Speaking

Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.

Coordination

proficiency in adjusting actions in relation to other's actions.

Service Orientation

ability in looking for ways to help people.

Social Perceptivenesss

ability to tune into the feelings of the people around them.

Khusus

Campaign Performance Analysis

proficiency in analyzing the effectiveness of the campaign using reports and campaign statistics

Forecasting