Directory — MASCO-KNOWLEDGE
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code Title
5163-06
Grave Digger
Grave Digger perform various tasks in the funeral,  particularly dig graves in cemeteries for burials.
5169-02
Guest Relations Officer
Guest Relations Officer monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.
5169-03
Event Crew
Event Crew coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
5211-04
Counter Sales Promoter
Counter Sales Promoter creating awareness of the product through demonstrations, distributing samples, making presentations, and creating general interest. He should create a positive brand presence and come up with innovative marketing strategies.
5211-09
Market/Stall Vendor
Market/Stall Vendor stall and Market Salespersons sell various goods from stalls in open-air or covered markets or from stalls in streets or other open spaces. Performing related tasks.
5211-13
Salesperson (Stall/Promoter) Grade K2
Salesperson (Stall/Promoter) Grade K2 sell various goods from stalls in open-air or covered markets or from stalls in streets or other open spaces.
5212-01
Hawker (Food)
Hawker (Food) prepare and sell, or sell previously prepared, hot or cold food and beverages ready for immediate consumption in streets and public places such as hawker centers and markets.
5212-02
Street Food Vendor
Street Food Vendor sell food preparations, dishes and products on organised outdoor or indoor market places, or on the streets. They prepare the food in their stalls. Street food vendors use sales techniques to recommend their products to passers-by.
5221-01
Shopkeeper
Shopkeeper serve clients at a counter and carry out other duties such as taking customer payments, giving change, helping customers, and wrapping gifts and purchases.
5221-02
Grocer
Grocer responsible for supporting grocery store operations by maintaining a clean work environment and organized food displays. Their duties include stocking shelves, cleaning floors and other surfaces and answering customer questions about food products.
5221-03
Newsagent
Newsagent operate small retail shops either independently or with support from a small number of others.
5222-01
Shop Supervisor
Shop Supervisor responsible for supporting grocery store operations by maintaining a clean work environment and organized food displays. Their duties include stocking shelves, cleaning floors and other surfaces and answering customer questions about food products.
5222-02
Sales Supervisor
Sales Supervisor direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when necessary.
5222-03
Supermarket Supervisor
Supermarket Supervisor overseeing salespeople, cashiers, shelf stockers, and other employees. Managing finances and preparing an annual budget. Keeping records of expenditure, sales figures, and employee performance. Evaluating the supply and availability of stocks, and profit-margins.
5222-04
Checkout Supervisor
Checkout Supervisor manages cashier staff in a retail setting and ensures that day-to-day checkout operations run smoothly. Their duties include creating work schedules for cashiers, welcoming and assisting customers and overseeing the handling of cash at till points.
5222-05
Supervisor (Stall/Kiosk) Grade K1
Supervisor (Stall/Kiosk) Grade K1 supervise and coordinate the activities of shop sales assistants and other workers in retail and wholesale shops such as supermarkets and department stores.
5223-01
Sales Assistant
Sales Assistant works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
5223-02
Shop Assistant
Shop Assistant offers assistance and sells products to customers in a shop or retail outlet. Their primary duties include arranging products on the display shelves, processing payments and keeping the shop clean.
5223-08
Clerk, Sales Admin
Clerk, Sales Admin provide administrative support to the sales department. This position involves managing various tasks related to sales operations, ensuring smooth communication between different departments, and assisting sales representatives in their daily activities. The Sales Admin Clerk helps streamline processes to maximize sales efficiency and customer satisfaction.
5223-14
Retail Assistant
Retail Assistant sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments. They explain the functions and qualities of these goods or services.
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