Customer Service Officer Grade N19 responsible for performing duties related to telephone services, information services and customer relations services at the relevant agency level such as handling telephone calls (internal and external levels) to serve and assist customers who deal with the agency and provide information on services provided by the agency.

Customer-Complaints Clerk handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.

Information Clerk provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation's services, products and policies.

Customer Service Officer Grade 14 respond to personal, written, electronic mail and telephone queries and complaints about the organisation’s goods, services and policies, provide information and refer people to other sources. They are assigned to locations which place them in direct contact with clients.

Eligibility Specialist determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Auction Clerk records amounts of final bids for merchandise at auction sales, and receives money from final bidders at auction.

Billing Clerk creating invoices and credit memos, updating customer files, and sending out payment reminders to customers.

Cost Clerk calculate and investigate the cost of wages, materials, overheads and other operating expenses. 

Cost Computing Clerk calculates, classifies and records numerical data to ensure complete financial records. Perform any combination of calculation, notification and routine verification tasks to obtain early financial data for use in managing accounting records.

Office Cash Clerk responsible for executing transactions and making cash deposits for the company

Cost Assistant review, analyse and monitor all ongoing costs incurred against the projected costs for each maintenance<br>project and takes action as necessary.

Administrative Assistant (Finance) Grade W19 responsible for performing full-time financial management duties in relation to budget control matters, general finance, receipts, government procurement, emolument payments, payments, accounts, investments and loans.

Executive Assistant (Finance) Grade 3 obtain, compile and compute statistical or actuarial data or perform clerical tasks related to the transactions of insurance, bank and other financial establishments.

Statistical Clerk obtain, compile and compute statistical or actuarial data or perform clerical tasks.&nbsp;

Claim Clerk mailing claims checks, filing and processing claims into the company’s system.

Insurance Policy Assistant performs administrative tasks include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims.

Insurance Claims Assistant reviews insurance claim forms and supporting documents for completeness and accuracy and obtains missing information as necessary.&nbsp;

Actuarial Clerk analyse, manage and provide guidance on financial impact of risks. They can work in fields related to insurance, pension, investment, banking, healthcare etc. Actuarial consultants apply technical and statistical models and theories to give strategic, commercial, and financial advice.

Insurance clerk process insurance applications from customers and update existing customer policy records.

Tax Clerk collect financial information in order to prepare accounting and tax documents as well as &nbsp;performing other clerical tasks.